When he started building Acuity Scheduler back in 2007, Gavin Zuchlinski was trying to help his mother solve scheduling problems for her massage business. But as more people started using the product, he listened to every piece of customer feedback, building a passionate user base, and a product that responded to the evolving small business… Continue reading How Customer Feedback Can Drive Your Business With Gavin Zuchlinski on Hack the Process Podcast, Episode 47